Menu
  • 89 Walsall Road, Sutton Coldfield, B74 4NH

Your health and safety is of paramount importance to us and is constantly reviewed in line with current regulations.

Please notify a member of staff if you notice any area of concern so immediate action can be taken.

Patient safety charter

Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:

  • Follow the latest infection prevention guidelines including those from NHS England
  • Use dental instruments that are single use or are sterilised after use
  • Decontaminate work areas including the dental chair, hand held equipment and cupboard handles, in between patients
  • Maintain a high standard of personal hygiene including clinical clothing and the restricted wearing of jewellery
  • Monitor practice water for quality. Dental unit waterlines are disinfected and kept clear
  • Handle waste according to current regulations and dispose of it with appropriate carriers
  • Take expert advice if a team member may have a blood borne infection. The team member will have an occupational health examination and follow the advice on their role in treating patients
  • All our team members are trained in safeguarding of children and vulnerable adults and follow the practice safeguarding procedures, which are regularly monitored and reviewed.

We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.

The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.

Please contact the practice manager if you have any questions or concerns.

Testimonials

“What a wonderful experience I had, from the moment you walk in a reassuring smile from the receptionist Norma and calming conversation with Charlotte. I hadn’t visited the dentist for a long time and they both made me feel relaxed and comfortable. I had extensive...”

M. Williams

star 1

“I have been a patient here for a while and have just seen the new dentist, Dr Kav Chadha. He was really friendly, and knowledgeable and instantly put me at ease. He talked through any concerns I had and was thorough in history taking and...”

F. Longhorne

star 1

“These guys helped me out at incredibly short notice when I was in absolute agony with an abscess. A and E and the emergency dentist could not help but these guys could, went completely out of their way, to be honest. Under new management but...”

S. Spasmos

star 1

“The team at Crown House Dental Practice is professional, caring and friendly. I have been with the practice for a number of years & Dr Kav Chadha took over the practice from Dr Eid relatively recently. Kav along with his team of Charlotte & Norma,...”

S. Owen

star 1

“Absolutely superb dental practice. Sorted out emergency dental work very quickly. Without a doubt the best dentist I have ever used.”

A. Rose

star 1

“Excellent experience. Dr Kaval Chadha is professional, and thorough and quickly put me at ease; no pain and a great result. All staff, Sarah, Charlotte and Norma are helpful and welcoming.”

S. Myers

star 1

“What a wonderful experience I had, from the moment you walk in a reassuring smile from the receptionist Norma and calming conversation with Charlotte. I...”

M. Williams

star 1

“I have been a patient here for a while and have just seen the new dentist, Dr Kav Chadha. He was really friendly, and knowledgeable...”

F. Longhorne

star 1

“These guys helped me out at incredibly short notice when I was in absolute agony with an abscess. A and E and the emergency dentist...”

S. Spasmos

star 1

“The team at Crown House Dental Practice is professional, caring and friendly. I have been with the practice for a number of years & Dr...”

S. Owen

star 1

“Absolutely superb dental practice. Sorted out emergency dental work very quickly. Without a doubt the best dentist I have ever used.”

A. Rose

star 1

“Excellent experience. Dr Kaval Chadha is professional, and thorough and quickly put me at ease; no pain and a great result. All staff, Sarah, Charlotte...”

S. Myers

star 1
VIEW ALL TESTIMONIALS

Contact us

Get in touch

Follow us on Instagram

@crown_house_dental

View on Instagram
thumb1 instagram
thumb2 instagram
thumb3 instagram
thumb4 instagram

At Crown House Dental Practice we’ve created a calm, relaxing environment, a place for patients to feel comfortable and at home, and we love being able to help our patients achieve the smile of their dreams.

Google Rating
5.0
Google Rating
Google Rating